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The check succeeds if the Viber server receives HTTP status 200 in response to the callback, but fails if it recieves any other status. Once a set_webhook request is sent Viber will send a callback to the webhook to check its availability and return a response to the user. The certificate CA should be on the Sun Java trusted root certificates list. This action defines the account’s webhook and the type of events the account wants to be notified about.įor security reasons only URLs with valid and official SSL certificate from a trusted CA will be allowed. Setting the webhook will be done by calling the set_webhook API with a valid & certified URL. This webhook will be used for receiving callbacks and user messages from Viber. Once you have your token you will be able to set your account’s webhook. Note: Failing to send the authentication token in the header will result in an error with the missing_auth_token message. The authentication token is generated upon bot creation and can be viewed by the account’s admins in the “edit info” screen of their bot or on the Viber Admin Panel. Each API request must include an HTTP Header called X-Viber-Auth-Token containing the account’s authentication token. It is used to authenticate request in the Viber API and to prevent unauthorized persons from sending requests on behalf of a bot. The authentication token (also known as application key) is a unique and secret account identifier. All API requests and callbacks mentioned in the diagram will be explained later in this document. The following diagram describes the flow of sending and receiving messages by the account. Our partners will be able to provide you with further details about the service, such as pricing. You can see which partners cover your geographical area in their description in the link above. If you wish to message users based on their phone number and using an API, we offer a service called Business Messages that supports this.Īpplication to use this service is done via one of our official partners.Note that users’ first message to the bot will make them subscribed, but will not result in a Subscribed callback. You can see whether a user is subscribed in the subscribed parameter of the conversation_started callback.

You can find the subscriber ID in the sender.id property of the Message callback, or the user.id property of the Subscribed callback.

We recommend that you record the subscriber ID of each subscriber, as there’s no API for fetching all subscriber IDs for your bot.

If you’re interested in discussing a partnership agreement or know more about the paid channels to promote your bot on Viber, please email and include your company details, including your company’s country. Likewise, after creating your bot it will not appear in search results in Viber, and enabling this also part of the paid services we offer to official partners. Enabling this URL is part of the paid services we offer to official partners. Please note that Viber is not responsible for promoting your bot, and that by default your bot will not have an active landing page under after creation. Once you’ve created your bot you are welcome to share it with your Viber contacts or promote it outside Viber on your website or social media channels using a deeplink.

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Viber’s bot platform is open and free for developers to create bots in our ecosystem.

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Setup account webhook – this needs to be done once during the account setup process to define your webhook and the type of responses you would like to receive.īots are currently supported on iOS and Android devices running Viber version 6.5 and above and on desktop from version 6.5.3.

Each request posted to Viber by the account will need to contain the token. Once your account is created your authentication token will appear in the account’s “edit info” screen (for admins only).

Account authentication token - unique account identifier used to validate your account in all API requests.

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Note: an active Viber account is needed to receive the login code to access the bot creation page. This account will automatically be set as the account administrator during the account creation process.

An Active Viber account on a platform which supports bots (iOS/Android).

In order to implement the API you will need the following: